Kitchen Bath Design Consultant

East Coast Lumber & Building Suply Co; East Hampstead (NH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Profit sharing

Vision insurance

Job summary

East Coast Lumber is seeking Kitchen and Bath Consultants for full-time positions in East Hampstead, NH. The role focuses on meeting homeowners and contractors, assessing design needs, and proposing optimal solutions for remodels and new builds. Training is offered for CAD/readings and on-site measurements.

Candidates should be comfortable with a POS system, be self-motivated, and able to follow up on leads while delivering excellent customer service to ensure client satisfaction.

Qualifications

• Meet with homeowners and contractors to assess needs and propose the best home solution.
• Follow up on new and existing leads.
• Answer incoming calls promptly and professionally.
• Handle client inquiries and complaints with professionalism; work with management as needed.
• Input and maintain data related to leads and scheduling in POS system.
• Conduct regular follow-up with prospects who have not yet purchased.
• Show product features and options to fit client needs and budget.
• Reading blueprints and on-site measurement; training available for right candidate.

Responsibilities

• Meet with homeowners and contractors to assess needs and propose solutions.
• Follow up on leads and schedule estimates.
• Respond to calls and inquiries promptly and professionally.
• Maintain data in POS and department lead sheet.
• Take on-site measurements and CAD design when required.

Skills

Customer service

Sales experience

Reading blueprints

CAD design

Tools

Point of Sale system

CAD software

Job description

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Profit sharing

Vision insurance

Come join our team! East Coast Lumber is seeking Kitchen and Bath Consultants for full-time positions.

About Us: East Coast Lumber is a full-service professional lumber yard and building supply company located in East Hampstead, NH that has been family owned and operated since 1976. By supplying local builders, remodelers, and homeowners with all their building needs, we have become a preferred supplier of lumber and building materials, kitchen & bath products, builder’s hardware, millwork, and equipment sales, rentals, and service.

General Requirements:

• The primary responsibility is to meet with homeowners and contractors; listen and understand their needs and recommend the best solution for their home project. We want to offer all our clientele the “experience,” helping them put together design and colors from floor to ceiling in whatever area of the home they are looking to remodel.
• Follow up on all new and existing leads.
• Answer all incoming calls promptly and professionally.
• Handle client inquiries and complaints with the utmost professionalism; work with management on any situation that may arise on a project.
• Input and maintain all data related to leads and scheduling in our “Point of Sale” system as well as on our department lead sheet.
• Conduct regular follow-up with all prospects who either have not had an estimate scheduled or have not yet purchased.
• Show product features, advantages, and benefits. Be sure to show all options to fit the client’s needs, wants, and budget.
• Preferred experience in reading home blueprints and a tape measure to do on site field measures; again, willing to train the right person.
• Work in a positive “team player” atmosphere with co-workers.
• 20/20 CAD design program experience preferred; but willing to train the right person.
• Must be comfortable on a computer and working independently with clients.
• Meticulous attention to detail, can multitask and work independently, motivated personality.
• Sales experience preferable but willing to train the right candidate who is self-motivated and has the drive to sell.