Kitchen & Bath Design Consultant

East Coast Lumber Building Supply Co.; East Hampstead (NH); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Profit sharing

Vision insurance

Job summary

East Coast Lumber Building Supply Co. in East Hampstead, NH is seeking Kitchen and Bath Consultants for full-time roles. You will meet homeowners and contractors, listen to needs, and design solutions from floor to ceiling.

You will follow up on leads, handle inquiries, input data into our POS system, and demonstrate product options that fit budgets. CAD design experience is preferred; training is provided.

Qualifications

• Meet homeowners and contractors, listen and suggest solutions for home projects.
• Follow up on new and existing leads promptly and professionally.
• Answer inquiries and handle issues with management guidance when needed.
• Input and maintain lead data in POS and department lead sheets.
• Conduct regular on-site measurements using blueprints and a tape measure.
• Demonstrate product features, options, and budget-friendly solutions.
• Sales experience preferred but training is available for the right candidate.
• Ability to work in a positive team atmosphere and independently with clients.

Responsibilities

• Meet with homeowners/contractors to assess needs and recommend the best solution.
• Follow up on all leads and convert prospects into customers.
• Provide professional responses to client inquiries and manage concerns.
• Record and track data related to leads and scheduling in POS systems.
• Take on-site measurements and provide accurate quotes where possible.
• Showcase features and benefits to fit client budgets and visions.

Skills

Sales

Customer service

Blueprint reading

On-site measurement

CAD design

Lead follow-up

Independent work

Tools

20/20 CAD

POS software

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance

Come join our team! East Coast Lumber is seeking Kitchen and Bath Consultants for full-time positions.

About Us

East Coast Lumber is a full-service professional lumber yard and building supply company located in East Hampstead, NH that has been family owned and operated since 1976. By supplying local builders, remodelers, and homeowners with all their building needs, we have become a preferred supplier of lumber and building materials, kitchen & bath products, builder’s hardware, millwork, and equipment sales, rentals, and service.

General Requirements

• The primary responsibility is to meet with homeowners and contractors; listen and understand their needs and recommend the best solution for their home project. We want to offer all our clientele the “experience,” helping them put together design and colors from floor to ceiling in whatever area of the home they are looking to remodel.
• Follow up on all new and existing leads.
• Answer all incoming calls promptly and professionally.
• Handle client inquiries and complaints with the utmost professionalism; work with management on any situation that may arise on a project.
• Input and maintain all data related to leads and scheduling in our “Point of Sale” system as well as on our department lead sheet.
• Conduct regular follow-up with all prospects who either have not had an estimate scheduled or have not yet purchased.
• Show product features, advantages, and benefits. Be sure to show all options to fit the client’s needs, wants, and budget.
• Preferred experience in reading home blueprints and a tape measure to do on site field measures; again, willing to train the right person.
• Work in a positive “team player” atmosphere with co‑workers.
• 20/20 CAD design program experience preferred; but willing to train the right person.
• Must be comfortable on a computer and working independently with clients.
• Meticulous attention to detail, can multitask and work independently, motivated personality.
• Sales experience preferable but willing to train the right candidate who is self-motivated and has the drive to sell.