Kitchen & Bath Buyer — Dealer Partnerships & Growth

Lumbermens Merchandising Corporation; Wayne (PA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Remote workday

Travel for events and dealer visits

Designer training support

Job summary

Lumbermens Merchandising Corporation (LMC) is seeking a Kitchen & Bath Buyer in Wayne, PA. You will build strong dealer and supplier relationships, promote programs, and grow purchasing volume through active program utilization.

The role requires managing orders, quotes, pricing negotiations, and coordinating events. You will travel to company events and dealer visits, working in-office four days per week with one remote day, and collaborating with internal teams to deliver value to members.

Qualifications

• Bachelor’s degree in business, marketing, merchandising, design or related field, or an equivalent combination of education and experience.
• Two or more years of experience in a professional business environment working with customers, dealers, purchasing, sales support or supplier programs.
• Strong customer service, relationship-building, negotiation, problem-solving, organisational and follow-through skills.
• Strong written, verbal and presentation skills including the ability to explain programs, billing requirements, products and order details to varied audiences.
• Ability to manage multiple special orders, job orders, programs, events and deadlines with accuracy and appropriate supervision.
• Proficiency with Canva, the Microsoft Office suite, CRM systems, Purchasing Workbench and basic HTML; ability to learn additional company systems and reporting tools.

Responsibilities

• Build and maintain strong relationships with Kitchen & Bath dealers through proactive phone, email, virtual, and in-person communication; to understand dealer business needs and provide timely, high-quality service.
• Assist dealers with special orders and job orders, including sourcing through approved supplier programs, obtaining and reviewing quotations, confirming specifications, negotiating pricing and terms within established authority, placing or coordinating orders, expediting delivery, and resolving routine order issues.
• Ensure dealers understand applicable Kitchen & Bath programs, supplier terms, rebates, special pricing, delivery options, and billing requirements and support accurate billing through company programs when applicable.
• Promote supplier buy specials, new and existing programs, product launches, company events, designer training, and other educational opportunities to drive dealer participation, purchasing volume, and program utilization.
• Develop and maintain working knowledge of assigned Kitchen & Bath product lines, supplier capabilities, program requirements, market conditions, trends, pricing, and product developments.
• Prospect for, evaluate, negotiate, implement, and maintain new and existing supplier purchasing programs that respond to dealer demand and unmet needs, including back-end rebates and front-end cash discounts, while providing a competitive combination of price, quality, service and product availability.
• Analyze dealer purchase activity, program participation, and category performance; identify opportunities to increase share of dealer business and execute targeted outreach plans with management.
• Maintain productive supplier relationships and serve as a liaison among dealers, suppliers, accounting, and internal teams to address order, billing, claim, quality, delivery, and service issues; escape complex matters appropriately.
• Maintain complete and accurate records in CRM, Purchasing Workbench, and other required systems for dealer contacts, quotations, orders, claims, program activity and follow‑up.
• Partner with management, suppliers, dealers, designers, and internal teams to plan and support designer training events, including topic development, scheduling, communications, promotional materials, presentations, and event follow-up.
• Create and deliver clear presentations and program communications for dealers, suppliers, and internal audiences using Canva, the Microsoft Office suite and other approved tools.
• Collaborate with Regional Managers and other teams to communicate dealer needs, sales opportunities, program updates, and follow‑up actions.
• Attend three required company events each year and travel for one to two dealer visits annually; participate in supplier factory tours when applicable. Additional travel may be required based on business needs.
• Work in the office four days per week, with one scheduled remote workday, subject to company policy and business needs.
• Keep the supervisor informed of purchasing, sales, event and project activity; perform other duties as assigned.

Skills

Customer service

Relationship building

Negotiation

Problem solving

Organizational skills

Communication

Presentation skills

Multi-tasking

Education

Bachelor's degree in business, marketing, merchandising or related field

Tools

Canva

Microsoft Office

CRM systems

Purchasing Workbench

HTML

Job description

Lumbermens Merchandising Corporation (LMC) is seeking a Kitchen & Bath Buyer in Wayne, PA. You will build strong dealer and supplier relationships, promote programs, and grow purchasing volume through active program utilization.

The role requires managing orders, quotes, pricing negotiations, and coordinating events. You will travel to company events and dealer visits, working in-office four days per week with one remote day, and collaborating with internal teams to deliver value to members.