Kitchen & Bath Buyer

NKBA Big Sky Chapter; Wayne (PA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k)

Job summary

Lumberman's Merchandising Corp in Wayne, PA is hiring a Kitchen & Bath Buyer in a full-time hybrid role. You will build strong dealer and supplier relationships, drive program utilization, and grow purchasing volume through supplier programs and promotions.

You will manage sourcing, pricing negotiations, supplier relations, and participate in training events and designer programs, with occasional travel to events and dealer visits.

Qualifications

• Bachelor’s degree or equivalent experience in business, marketing, merchandising, design, or related field.
• Two or more years of experience in a professional business environment with customers, dealers, purchasing, or supplier programs.
• Strong customer service, relationship-building, negotiation, problem-solving, organizational, and follow-through skills.
• Excellent written, verbal, and presentation skills with ability to explain programs, billing requirements, products, and order details.

Responsibilities

• Build and maintain relationships with Kitchen & Bath dealers through proactive communication to understand needs and provide high-quality service.
• Assist dealers with special orders and job orders, including sourcing, quotes, pricing, and coordinating orders.
• Promote supplier programs, rebates, and trainings to drive participation and purchasing volume.
• Develop knowledge of product lines, supplier capabilities, and market trends to propose new programs.
• Travel to events and dealer visits as required and support designer training activities.

Skills

Customer service

Relationship-building

Negotiation

Problem-solving

Organizational skills

Communication skills

Education

Bachelor’s degree in business/marketing/merchandising/design

Tools

Canva

Microsoft Office

CRM systems

Purchasing Workbench

HTML basics

Job description

Kitchen & Bath Buyer at Lumberman's Merchandising Corp

Wayne, PA

• Full-time

Job Description

LMC is a leading buying group for a network of independent family-owned building material companies across the US. As their buying group, LMC negotiates and facilitates procurement opportunities for the most desired brands in the lumber and building materials industry. We also work to provide operational support with focus on logistics, capital equipment, technology, and marketing. By leveraging the billion dollar buying power of our members, LMC ensures our members have a competitive edge to capture more of their local market share. The Kitchen and Bath Buyer builds strong dealer and supplier relationships, delivers responsive service, and helps grow purchasing volume through program utilization. The role increases dealer participation by communicating supplier offerings, buy specials, training opportunities, company events, and new or existing Kitchen & Bath programs.

Primary Duties and Responsibilities

Build and maintain strong relationships with Kitchen & Bath dealers through proactive phone, email, virtual, and in-person communication; to understand dealer business needs and provide timely, high-quality service. Assist dealers with special orders and job orders, including sourcing through approved supplier programs, obtaining and reviewing quotations, confirming specifications, negotiating pricing and terms within established authority, placing or coordinating orders, expediting delivery, and resolving routine order issues. Ensure dealers understand applicable Kitchen & Bath programs, supplier terms, rebates, special pricing, delivery options, and billing requirements and support accurate billing through company programs when applicable. Promote supplier buy specials, new and existing programs, product launches, company events, designer training, and other educational opportunities to drive dealer participation, purchasing volume, and program utilization. Develop and maintain working knowledge of assigned Kitchen & Bath product lines, supplier capabilities, program requirements, market conditions, trends, pricing, and product developments. Prospect for, evaluate, negotiate, implement, and maintain new and existing supplier purchasing programs that respond to dealer demand and unmet needs, including back-end rebates and front-end cash discounts, while providing a competitive combination of price, quality, service, and product availability. Analyze dealer purchase activity, program participation, and category performance; identify opportunities to increase share of dealer business and execute targeted outreach plans with management. Maintain productive supplier relationships and serve as a liaison among dealers, suppliers, accounting, and internal teams to address order, billing, claim, quality, delivery, and service issues; escalated complex matters appropriately. Maintain complete and accurate records in CRM, Purchasing Workbench, and other required systems for dealer contacts, quotations, orders, claims, program activity, and follow-up. Partner with management, suppliers, dealers, designers, and internal teams to plan and support designer training events, including topic development, scheduling, communications, promotional materials, presentations, and event follow-up. Create and deliver clear presentations and program communications for dealers, suppliers, and internal audiences using Canva, the Microsoft Office suite, and other approved tools. Collaborate with Regional Managers and other teams to communicate dealer needs, sales opportunities, program updates, and follow-up actions. Attend three required company events each year and travel for one to two dealer visits annually; participate in supplier factory tours when applicable. Additional travel may be required based on business needs. Work in the office four days per week, with one scheduled remote workday, subject to company policy and business needs. Keep the supervisor informed of purchasing, sales event, and project activity; perform other duties as assigned.

Qualifications

Qualifications: Bachelor’s degree in business, marketing, merchandising, design, or a related field, or an equivalent combination of education and experience. Two or more years of experience in a professional business environment working with customers, dealers, purchasing, sales support, or supplier programs; Kitchen & Bath industry experience is preferred. Strong customer service, relationship-building, negotiation, problem-solving, organizational, and follow-through skills. Strong written, verbal, and presentation skills, including the ability to explain programs, billing requirements, products, and order details to varied audiences. Ability to manage multiple special orders, job orders, programs, events, and deadlines with accuracy and appropriate supervision. Ability to analyze dealer needs, purchasing activity, pricing, and industry trends and translate findings into practical sales and service actions. Proficiency with Canva, the Microsoft Office suite, CRM systems, Purchasing Workbench, and basic HTML; ability to learn additional company systems and reporting tools. Ability to work collaboratively with dealers, suppliers, designers, accounting, regional teams, and other internal partners. Ability to travel to three required company events annually, one to two dealer visits annually, supplier factory tours when applicable, and other locations as business needs require. Ability to work in the office four days per week with one scheduled remote day, subject to company policy and business needs.

Featured Benefits

Medical insurance, Vision insurance, Dental insurance, 401(k)