Kiosk Systems Technician

Wind Creek Wetumpka; Wetumpka (AL); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Wind Creek Wetumpka is seeking a Kiosk Team Member to maintain kiosk, jackpot, and coin redemption machines across the facility. The role emphasizes professional, friendly guest service and adherence to security and Title 31 requirements.

Candidates must be 21+, have a HS diploma or GED, cash handling experience, ability to lift 50 lbs, and be able to work nights, weekends, and holidays; Tribal Gaming License or ability to obtain one is required.

Qualifications

• High School diploma or GED required or currently enrolled and complete GED within 6 months from start date.
• Must be twenty-one (21) years of age or older.
• Six (6) months of high-volume cash handling experience preferred.
• Six (6) months’ experience using or servicing high volume cash handling equipment preferred.
• Proficient in math - skills test required with at least 70% pass rate.
• Excellent communication and interpersonal skills with guests, vendors and staff.
• Must be able to lift a minimum of 50 pounds.
• Must have a Tribal Gaming License or the ability to obtain one.

Responsibilities

• Performs scheduled preventative maintenance on currency and coin equipment to prevent downtime.
• Diagnoses problems and ensures equipment is back in use quickly.
• Provides prompt, friendly and courteous service to all guests.
• Maintains knowledge of Title 31 requirements and department policies.
• Maintains dress code and a positive background.
• Prepares kiosk cassettes and coin bags for daily fill; performs emergency fills when needed.
• Assists with daily maintenance of kiosks and other duties as assigned.

Skills

Math

Customer service

Technical skills

Kiosk operations

Communication

Education

High School diploma or GED

Job description

Wind Creek Wetumpka is seeking a Kiosk Team Member to maintain kiosk, jackpot, and coin redemption machines across the facility. The role emphasizes professional, friendly guest service and adherence to security and Title 31 requirements.

Candidates must be 21+, have a HS diploma or GED, cash handling experience, ability to lift 50 lbs, and be able to work nights, weekends, and holidays; Tribal Gaming License or ability to obtain one is required.