Kiosk Field Technician: Mobile Troubleshooter

Coinstar

Santa Clarita (CA)

On-site

USD 67,968,000 - 80,231,000

Full time

10 days ago
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Benefits offered by this job

Health & Wellness Coverage
Retirement Savings
Paid Time-Off (PTO)
Corporate Matched Giving
Employee Assistance Program

Job summary

Coinstar is seeking a Field Technician to service kiosks across an assigned territory. You will use a company vehicle, perform preventive maintenance, and conduct repairs with diagnostic tools. The role requires planning daily routes, coordinating with team members, and maintaining equipment and inventory.

A valid driver's license, 2+ years of field experience, and strong customer service are required. The position offers health and retirement benefits, PTO, and a comprehensive perks package.

Qualifications

  • 2+ years troubleshooting and repair of electronic devices or an associate degree in electronics.
  • Basic PC hardware/software knowledge and ability to work independently.
  • Strong communication and customer-service mindset with reliability.

Responsibilities

  • Perform scheduled preventive maintenance on kiosks and related components.
  • Electromechanical trouble‑shooting, calibration, repair and maintenance.
  • Test kiosk connectivity, software and electromechanical functions for proper operation.
  • Manage parts, inventory, and field change orders to meet deadlines.
  • Plan daily routes, prioritize tasks, and communicate with team for remote support.

Skills

Troubleshooting
Electromechanical
Customer service
Route planning
Driving

Education

High school diploma or GED
Associate Degree in electronics

Tools

Diagnostic tools
PC hardware
Microsoft Word/Excel

Job description

Coinstar is seeking a Field Technician to service kiosks across an assigned territory. You will use a company vehicle, perform preventive maintenance, and conduct repairs with diagnostic tools. The role requires planning daily routes, coordinating with team members, and maintaining equipment and inventory.

A valid driver's license, 2+ years of field experience, and strong customer service are required. The position offers health and retirement benefits, PTO, and a comprehensive perks package.

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