Kids’ Library Programs & Reference Specialist

E-PLANNING; Naperville (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation days

Holidays

Sick days

Parental leave

Retirement plan

Training opportunities

Job summary

The Naperville Public Library seeks a Children’s Services Associate to provide reference and Readers’ Advisory services to Library customers and to assist with digital and print resources. The role includes planning and conducting programs for children, aiding collection management, and supporting outreach efforts.

Strong customer service and collaboration with staff are essential. Qualifications include a Bachelor’s degree or 5 years of related experience, and bilingual ability is a plus.

Qualifications

• Bachelor’s degree from four-year college or university; or minimum 5 years related experience and/or training; or equivalent combination of education and experience.
• Bilingual proficiency a plus.

Responsibilities

• Provides reference and Reader’s Advisory assistance for customers, including topical research and material location.
• Assists Library customers in the use of digital and print resources, plans, and conducts programs for children.
• Maintains organization of the collections for the library and assembles displays.
• Assists Children’s Services Librarians with collection management and preparation of reports.
• Proactively participates in outreach activities and events with Library partners.

Skills

Microsoft Office

Outlook

Reference advisory

Customer service

Program planning

Communication skills

Bilingual (plus)

Education

Bachelor’s degree

5 years related experience

Tools

Database applications

Job description

The Naperville Public Library seeks a Children’s Services Associate to provide reference and Readers’ Advisory services to Library customers and to assist with digital and print resources. The role includes planning and conducting programs for children, aiding collection management, and supporting outreach efforts.

Strong customer service and collaboration with staff are essential. Qualifications include a Bachelor’s degree or 5 years of related experience, and bilingual ability is a plus.