Kidney Care Advocate — Virtual & Field Support

Fresenius Medical Care; Portland (ME); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A healthcare service provider is seeking a Kidney Care Specialist to support patients with Chronic Kidney Disease and End Stage Renal Disease. This role involves providing virtual care navigation, conducting patient interactions, and collaborating with healthcare teams. Candidates should have a high school diploma and 1-3 years of relevant experience, preferably in kidney care. Strong communication and organizational skills are essential, along with proficiency in using digital platforms and CRM systems.

Qualifications

• 1-3 years of experience in kidney care, chronic disease management, or related healthcare fields.
• Experience delivering virtual or telephonic patient education is strongly preferred.
• Strong communication skills to explain complex concepts in a clear manner.

Responsibilities

• Provide virtual care navigation to CKD and ESRD patients.
• Conduct scheduled and on-demand patient interactions.
• Collaborate with nephrologists and care teams.

Skills

Patient education

Communication skills

Organizational skills

Proficiency in Microsoft Office

Experience with CRM systems

Education

High School diploma or G.E.D.

Tools

Salesforce

Job description

A healthcare service provider is seeking a Kidney Care Specialist to support patients with Chronic Kidney Disease and End Stage Renal Disease. This role involves providing virtual care navigation, conducting patient interactions, and collaborating with healthcare teams. Candidates should have a high school diploma and 1-3 years of relevant experience, preferably in kidney care. Strong communication and organizational skills are essential, along with proficiency in using digital platforms and CRM systems.