Kickback Host

Drury Hotels; North Carolina; On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus opportunity

Flexible scheduling

Paid time off

Hotel discounts

Health and well-being benefits

Job summary

Drury Hotels in North Carolina is looking for a dedicated team member to oversee the 5:30 Kickback, ensuring a high standard of service and cleanliness. Candidates should possess strong communication skills and a warm demeanor, effectively managing guest inquiries and enhancing their experience.

The role includes food preparation, maintaining safety standards, and ensuring the lobby area is well presented. Drury Hotels offers flexible scheduling, health benefits, and opportunities for career growth.

Qualifications

• Ability to conduct accurate inventory of food items.
• Warm and friendly manner when communicating with guests.
• Ability to speak and receive direction in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and clean-up.
• Ensure the kitchen and lobby area are clean and well organized.
• Maintain food safety standards and appropriate supply levels.
• Provide courteous and friendly guest service.

Skills

Knowledge of hotel accommodations

Inventory management

Customer service

Communication skills

Job description

Property Location: 88 East Nationwide Blvd. - Columbus, Ohio 43215

WHAT YOU CAN EXPECT FROM US

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more – over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co‑workers.
• Answer guests’ questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

• Knowledge of hotel accommodations, the community, and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English