Kickback Host

Drury Hotels; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus opportunity

Flexible scheduling

Paid time off

Hotel discounts

Health and wellness benefits

Retirement plan with company match

Job summary

Drury Hotels is seeking a dedicated team member in San Antonio, Texas, to oversee guest services during the 5:30 Kickback. Responsibilities include managing food preparation and cleanliness in the kitchen and lobby, ensuring food safety standards, and providing excellent customer service with a friendly demeanor. Ideal candidates will have knowledge of hotel operations and a warm manner in guest interactions. Benefits include flexible schedules, a quarterly bonus, and health coverage.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests.
• Ability to speak and receive direction in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and clean-up.
• Ensure the kitchen and lobby are clean and well organized.
• Maintain food safety standards and manage inventory levels.
• Provide high standards of service and hospitality to guests.
• Answer guests’ questions with knowledge of hotel and events.
• Ensure an exceptional guest experience with friendly service.

Skills

Knowledge of hotel accommodations

Ability to conduct accurate inventory

Warm communication with guests

Ability to follow directions in English

Job description

Property Location: 105 South St. Mary's Street - San Antonio, Texas 78205

Benefits

• Incentives: Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life balance: Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth: Mentorship, cross-training, development plans, management training, and more - over 200 internal promotions this year
• Health and well-being: Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement: Company-matched 401(k)
• Award-winning: Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

• Oversee the 5:30 Kickback for guests through food preparation and clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guests’ questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests, creating a happy, comfortable, and relaxing atmosphere.
• Ability to speak and receive direction (written and verbal direction) in English.