Kickback Host

Drury Hotels; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus opportunity

Flexible scheduling

Health and well-being benefits

401(k) matching

Job summary

Drury Hotels in Knoxville is looking for enthusiastic staff to oversee the 5:30 Kickback happy hour. Your role will involve ensuring exceptional experiences for guests by maintaining high service standards and organization.

Ideal candidates should possess friendly communication skills and have a can-do spirit. Responsibilities include food safety management, kitchen maintenance, and fostering a welcoming environment for guests. Full training and career growth opportunities are provided.

Qualifications

• Friendly, energetic communicators with a can-do spirit.
• Ability to speak and follow directions in English.
• Skills in creating a happy and comfortable atmosphere for guests.

Responsibilities

• Oversee the 5:30 Kickback for guests through food prep and clean-up.
• Ensure kitchen and lobby area are cleaned and organized.
• Maintain high service standards and promote Drury culture.

Skills

Knowledge of hotel accommodations

Ability to conduct accurate inventory

Warm and friendly communication

Job description

Property Location:

209 Advantage Place - Knoxville, Tennessee 37922

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy.

Hiring Immediately!