Kickback Host

Drury Hotels Company, LLC; Grand Rapids (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Job summary

Drury Inn & Suites Grand Rapids is seeking a part-time Kickback Attendant for 4:00pm–8:00pm, up to 16 hours per week. The role supports a manager reception, provides hospitality, and ensures a clean, welcoming lounge and kitchen area.

We offer quarterly bonuses, paid time off, hotel discounts, and opportunities for growth within a family-owned hotel group that values every team member. Join a culture recognized for its care and development, with 6,100+ team members nationwide and a commitment to

Qualifications

• Knowledge of hotel accommodations and local services.
• Ability to conduct accurate inventory of food items.
• Warm, friendly demeanor when communicating with guests.
• Ability to speak and follow directions in English.

Responsibilities

• Make the 5:30 p.m. Kickback enjoyable for guests.
• Ensure exceptional experiences for team members and guests.
• Oversee Kickback for guests through food prep and cleanup.
• Keep kitchen and lobby clean and organized.
• Maintain food safety standards and stocked supplies.

Job description

Part time position- 4:00pm-8:00pm, up to 16 hours per week. Family owned company with earned time off and hotel discounts! Our kickback attendants serve food and drinks during our managers reception each night. If you enjoy providing hospitality to others we'd love to talk to you! Property Location: Drury Inn & Suites - 5175 28th Street SE , Grand Rapids, Michigan 49512 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

We seek friendly, energetic communicators with these qualifications.

Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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