Kickback Host

druryhotels

Grand Rapids (MI)

On-site

USD 17,000 - 21,000

Part time

5 days ago
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Benefits offered by this job

Quarterly bonus up to $3,200 (bonus is
Flexible scheduling
Hotel discounts
Free room nights
Company-matched 401(k)
Award-winning workplace

Job summary

Drury Inn & Suites Grand Rapids is seeking a part-time Kickback Attendant to serve during the 5:30 p.m. Kickback and help maintain a welcoming, high-energy hospitality environment for guests. You will assist with food preparation and ensure the area reflects Drury's friendly culture.

Join us for flexible scheduling and opportunities to be part of a team that values service, cleanliness, and guest satisfaction while enjoying discounts and an inclusive workplace in Grand Rapids, MI.

Qualifications

  • Knowledge of hotel accommodations, the community and hotel services.
  • Ability to conduct accurate inventory of food items and calculate order levels.
  • Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
  • Ability to speak and receive direction (written and verbal direction) in English.

Responsibilities

  • Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
  • See to it that the kitchen and lobby area are clean and well organized.
  • Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
  • Answer guest’s questions using your knowledge of the hotel, area, and events.
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Knowledge of hotel accommodations, the
Inventory of food items and orderLevel
Warm and friendly communication
English proficiency (written and oral)

Job description

Part time position- 4:00pm-8:00pm, up to 16 hours per week. Family owned company with earned time off and hotel discounts! Our kickback attendants serve food and drinks during our managers reception each night. If you enjoy providing hospitality to others we'd love to talk to you!

Property Location:

Drury Inn & Suites - 5175 28th Street SE , Grand Rapids, Michigan 49512

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US
So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives -Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights

  • Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

  • Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

  • Retirement -Company-matched 401(k)

  • Award-winning- Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:
Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

  • Oversee the 5:30 Kickback for guests through food preparation and with clean-up.

  • See to it that the kitchen and lobby area are clean and well organized.

  • Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.

  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

  • Answer guest’s questions using your knowledge of the hotel, area, and events.

  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

  • Knowledge of hotel accommodations, the community. and hotel services

  • Ability to conduct accurate inventory of food items and calculate order levels

  • Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere

  • Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy.
Hiring Immediately!
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