Kia Warranty Administrator

Automotive Warranty Network, Inc.; Greenwood Village (CO); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

401K match

Guaranteed salary first 90 days

Commission after 90 days

Salary $45k-$65k per year

Job summary

Automotive Warranty Network, Inc. is hiring Kia Warranty Administrators to support warranty processing for Kia dealerships. The role offers full-time hours, remote work within the U.S., and potential office presence in Greenwood Village, CO.

A non-compete is required, with benefits including health, dental, vision, and 6% 401K match. You will review claims, book and close claims, and ensure dealer cash flow while staying current with manufacturer policies.

Qualifications

• Ability to motivate others within the dealership to achieve high performance.
• Good working knowledge of DMS software used in automotive operations.
• Familiarity with automotive dealership service departments and workflows.
• Understanding of warranty accounting processes and billing flows.
• Ability to read technician narratives and apply correct labor codes.
• Certified or trained in at least one manufacturer warranty program.

Responsibilities

• Review warranty claims for policy compliance and accuracy.
• Utilize our CARS application to resolve dealership compliance issues.
• Book and close warranty claims and ensure proper payments.
• Maintain warranty receivable schedules for dealer cash flow.
• Keep certifications updated and align with current P&P.
• Help dealers stay compliant with manufacturer policies.

Skills

Team motivation

DMS knowledge

Dealership service knowledge

Warranty accounting

Labor codes reading

Manufacturer certification

Job description

Because of our amazing growth in the marketplace, we have some Kia Warranty Administrator positions available to join the other 360 warranty administrators on our team. This is a great opportunity for any experienced Kia Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Kia dealerships.

SUMMARY OF POSITION:

The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement.

REQUIRED EXPERIENCE:

• Previously held position as a Warranty Admin in a franchised Automotive Dealer

QUALIFICATIONS / REQUIRED SKILLS:

• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES:

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
• Book claims
• Close claims
• Submit claims for paymentAccounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

JOB LOCATION:

• Work remotely in the U.S. or at our Greenwood Village, CO office if close enough.

BENEFITS AND COMPENSATION:

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $45k-$65k per year

IN SUMMARY:

• Long standing, stable company with huge growth potential
• Being treated like the auto professional you are
• Ability to make a good income based on your ability
• Do what you like in an environment of respect
• Great benefits
• Working from home and avoid the drive

WHO WE ARE:

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1400 very satisfied clients and have for over 35 years.