Keyholder: Sales & Visual Merchandising Lead

Loveshackfancy-2; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

LoveShackFancy in New York is seeking a Key Holder to join our team as an entry into management. This role combines key holder responsibilities with driving personal sales goals while delivering excellent customer service.

You will greet customers, support the sales team, assist with floor sets, maintain visual merchandising standards, and help with opening/closing procedures. This is a hands-on role in a fast-paced boutique environment.

Responsibilities

• Greet and acknowledge all customers
• Provide courteous and knowledgeable customer service in every area of the store
• Meet or exceed your goals that will be set and given to you by management
• Maintain an accurate, efficient and effective client book
• Assist sales team with selling and clienteling.
• Assist with execution of floor sets
• Monitor and maintain visual merchandising standards on a daily basis according to the company’s standards
• Maintain proper fixture placement, lighting, and floor plan changes
• Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates
• Work with management to maximize sales by ensuring an efficient and customer friendly store
• Oversee store in managements absence
• Monitor Compliance to company policies and procedures when on shift and report compliance issues to management
• Assist managers with Opening and Closing Procedures
• Maintain offices, workspace, and Cash wraps to ensure they are fully stocked with supplies
• Assist with Inventories and other Asset Protection needs

Skills

Customer service

Sales goals

Visual merchandising

Management track

Job description

LoveShackFancy in New York is seeking a Key Holder to join our team as an entry into management. This role combines key holder responsibilities with driving personal sales goals while delivering excellent customer service.

You will greet customers, support the sales team, assist with floor sets, maintain visual merchandising standards, and help with opening/closing procedures. This is a hands-on role in a fast-paced boutique environment.