Keyholder & Sales Lead: Elevate Store Experience

LoveShackFancy; Wilmette (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

LoveShackFancy in Wilmette, IL seeks a Key Holder entering management to support daily sales and store operations. You will greet customers, build client books, assist with visual merchandising and inventory, and help open/close procedures. This is an entry into leadership with opportunities to grow within the boutique.

The role emphasizes excellent customer service, sales accountability, and teamwork within a dynamic, fashion-forward environment that reflects the brand’s romantic aesthetic.

Qualifications

• Experience delivering friendly, knowledgeable service.
• Ability to meet sales goals and maintain a client book.
• Comfort with store procedures and standards.

Responsibilities

• Greet and acknowledge all customers
• Provide courteous and knowledgeable customer service in every area of the store
• Meet or exceed your goals that will be set and given to you by management
• Maintain an accurate, efficient and effective client book
• Assist sales team with selling and clienteling.
• Assist with execution of floor sets.
• Monitor and maintain visual merchandising standards on a daily basis according to the company’s standards
• Maintain proper fixture placement, lighting, and floor plan changes
• Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates
• Work with management to maximize sales by ensuring an efficient and customer friendly store.
• Oversee store in managements absence
• Monitor Compliance to company policies and procedures when on shift and report compliance issues to management
• Assist managers with Opening and Closing Procedures
• Maintain offices, workspace, and Cash wraps to ensure they are fully stocked with supplies
• Assist with Inventories and other Asset Protection needs

Skills

Customer service

Sales orientation

Clienteling

Visual merchandising

Team collaboration

Job description

LoveShackFancy in Wilmette, IL seeks a Key Holder entering management to support daily sales and store operations. You will greet customers, build client books, assist with visual merchandising and inventory, and help open/close procedures. This is an entry into leadership with opportunities to grow within the boutique.

The role emphasizes excellent customer service, sales accountability, and teamwork within a dynamic, fashion-forward environment that reflects the brand’s romantic aesthetic.