Keyholder (PT) - The Shops at La Cantera

UNTUCKit; San Antonio (TX); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Employee discount 50-75%

Job summary

PVH in San Antonio seeks a Part-Time Store Supervisor to lead the sales floor and mentor a high-energy team. You will model customer-centric service and ensure operational excellence in opening/closing the store.

You will engage customers with styling expertise, manage stock and KPIs, and uphold PVH CORE values including Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.

Qualifications

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.
• Proficiency with Apple devices and POS systems.
• Flexible scheduling including weekends and holidays.

Responsibilities

• Lead the store team to achieve and exceed sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through clienteling and follow-up.
• Identify opportunities to cross-sell and upsell to maximize each transaction.
• Leverage product knowledge to communicate value and drive conversions.
• Lead the sales floor and inspire associates to deliver high-performance selling behaviors.
• Create a dynamic, energetic, and results-focused sales culture.
• Coach team members in real time to improve selling techniques and client engagement.
• Deliver operational excellence by opening and closing the store with accountability for results and standards.
• Maintain a visually compelling, sales-focused floor environment.
• Ensure stockroom organization supports selling efficiency.
• Monitor KPIs and contribute insights based on customer feedback and sales trends.

Skills

Store leadership

Sales leadership

Clienteling

Communication

Motivating team

Flexibility

Customer-first mindset

Retail excellence

Education

High school diploma

Tools

Apple products

G-suite

Omni-channel POS

Job description

What You'll Do

• Lead by example to achieve and exceed individual and store sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through effective clienteling and follow‑up.
• Identify opportunities to cross‑sell and upsell to maximize each transaction.
• Leverage product knowledge to confidently communicate value and drive conversions.
• Lead the sales floor and inspire associates to deliver high‑performance selling behaviors.
• Create a dynamic, energetic, and results‑focused sales culture.
• Coach team members in real time to improve selling techniques and client engagement.
• Execute UNTUCKit University training and reinforce daily performance conversations.
• Deliver operational excellence by opening and closing the store with accountability for results and standards.
• Maintain a visually compelling, sales‑focused floor environment.
• Ensure stockroom organization supports selling efficiency.
• Monitor KPIs and contribute insights based on customer feedback and sales trends.

What You Bring

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer‑first mindset.
• High energy, strong communication skills, and a passion for results.
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.
• Proven work experience as a Supervisor, Key holder, or Assistant Manager.
• Basic understanding of sales principles and customer service practices.
• Proficiency in Apple products and G‑suite, Omni‑channel POS systems.
• Solid communication and interpersonal skills.
• Ability to work in the store alone.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
• High school degree.

Benefits

• Part Time: Hours May Vary.
• Retirement Plan (401k).
• Paid Time Off (Public Holidays).
• Training & Development.
• Casual working environment.
• Wellness Resources.
• 50‑75% employee discount.