Keyholder (PT) - Copley Place

UNTUCKit LLC; Boston (MA); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Retirement Plan (401k)

Paid Time Off (& Public Holidays)

Training & Development

Casual working environment

Wellness Resources

50-75% employee discount

Job summary

UNTUCKit LLC in Boston, Massachusetts, is seeking a motivated retail leader to drive sales, enhance customer engagement, and inspire a team. In this part-time role, you’ll be responsible for achieving sales goals, building client relationships, and developing team members. The ideal candidate has prior retail leadership experience and enjoys working in a dynamic environment. Benefits include a 401k retirement plan, paid time off, employee discounts, and training resources. Flexible scheduling is required, including evenings and weekends.

Qualifications

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.

Responsibilities

• Lead by example in achieving and exceeding individual and store sales goals.
• Coach team members in real time to improve selling techniques.
• Monitor KPIs and contribute insights based on customer feedback.

Skills

Retail leadership

Clienteling

Sales techniques

Communication skills

Education

High school degree

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G‑suite, Omni‑channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Part Time: Hours May Vary.

• Retirement Plan (401k)
• Paid Time Off (& Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount
• Pay Range: $20 - $22 hourly rate