Keyholder (PT) - The Shops at La Cantera

UNTUCKit LLC; San Antonio (TX); On-site; USD 2,066,400 - 3,030,720; Part time

Benefits offered by this job

401k

Paid Time Off

Training & Development

Casual working environment

Wellness Resources

Employee discount 50–75%

Job summary

UNTUCKit seeks a results‑oriented retail leader to drive sales, elevate customer experience, and inspire the team on the sales floor. You’ll convert traffic into revenue, coach associates, and deliver brand‑building client engagement across shifts.

The role emphasizes coaching, real‑time guidance, and operational excellence with a focus on achieving goals and maintaining a high‑energy store culture. Part‑time hours expected, including weekends.

Qualifications

• Experience in supervising or leading store teams.
• Ability to drive sales and influence team performance.
• Strong clienteling skills and customer‑first mindset.
• Excellent communication and energetic leadership.

Responsibilities

• Lead by example to achieve and exceed store sales goals.
• Proactively engage customers, assess needs, and deliver styling solutions.
• Build client relationships through clienteling and follow‑up.
• Identify cross‑sell and upsell opportunities to maximize transactions.
• Communicate product value to drive conversions.

Skills

Retail leadership

Sales drive

Clienteling

Communication

Results oriented

Education

High school diploma or GED

Tools

Apple products

G-suite

Omni-channel POS

Job description

We’re looking for a results‑oriented leader who thrives in a performance‑driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand‑building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow‑up
• Identify opportunities to cross‑sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high‑performance selling behaviors
• Create a dynamic, energetic, and results‑focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales‑focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer‑first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Additional Qualifications

• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G‑suite, Omni‑channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Part Time: Hours May Vary.

Benefits

• Retirement Plan (401k)
• Paid Time Off (& Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources
• 50–75% employee discount