Keyholder (PT) - San Jose

UNTUCKit; Santa Clara (CA); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Plan

401k

Life Insurance

Paid Time Off

Disability Insurance

Training & Development

Casual working environment

Wellness Resources

Employee discount

Descripción de la vacante

UNTUCKit is looking for a results-oriented retail leader who thrives on a performance-driven environment and leads from the sales floor to convert traffic into revenue while elevating the customer experience.

You will coach teams, win through clienteling, and inspire associates to achieve goals, delivering a cohesive, brand-centric selling floor and strong store operations.

The role requires flexibility with retail hours and a commitment to UNTUCKit CORE Values.

Formación

• Proven work experience as a Supervisor, Key holder or Assistant Manager.
• Ability to drive sales and influence team performance.
• Strong clienteling and customer-first mindset.
• Excellent communication and high energy.
• Willing to work retail hours including weekends/holidays.

Responsabilidades

• Lead by example to achieve and exceed store sales goals.
• Proactively engage customers and deliver personalized styling.
• Build client relationships through clienteling and follow-up.
• Identify cross-sell and upsell opportunities.
• Communicate product value to drive conversions.
• Coach associates to deliver high-performance selling.

Conocimientos

Retail leadership

Customer service

Communication

Team motivation

Clienteling

Educación

High school diploma

Herramientas

POS systems

Apple products

G-Suite

Descripción del empleo

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You'll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Requirements

• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays
• High school degree

Benefits

• Health Care Plan (Medical, Dental & Vision) Gym reimbursement/rewards program
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off ( & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount
• Pay Range: $22-$23