KeyHolder (PT) - Coconut Point Mall

UNTUCKit; Estero (FL); On-site; USD 40,000 - 56,000; Part time

Benefits offered by this job

401k

Paid Time Off ( & Public Holidays)

Training & Development

Casual working environment

Wellness Resources

50-75% employee discount

Job summary

UNTUCKit is seeking a results-driven retail leader in Estero, FL to drive sales, deliver superior client engagement, and coach a dedicated team on the sales floor. The role emphasizes turning traffic into revenue through personalized styling solutions and strong client relationships.

You will lead by example, open collaboration, and uphold UNTUCKit standards while ensuring operational excellence and a high-energy store culture. This is a part-time opportunity with varied retail hours.

Qualifications

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.
• High energy, strong communication skills, and a passion for results.
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.

Responsibilities

• Lead by example in achieving and exceeding individual and store sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through effective clienteling and follow-up.
• Identify opportunities to cross-sell and upsell to maximize each transaction.
• Leverage product knowledge to confidently communicate value and drive conversions.
• Inspire and motivate associates to deliver high-performance selling behaviors.
• Create a dynamic, energetic, and results-focused sales culture.
• Coach team members in real time to improve selling techniques and client engagement.

Skills

Retail leadership

Sales growth

Clienteling

Communication

Mentor

Education

High school diploma

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Part Time: Hours May Vary.

• Retirement Plan (401k)
• Paid Time Off ( & Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount