Keyholder - Elmwood Center Rack

Nordstrom, Inc.; New Orleans (LA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Away

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a detail‑oriented Key Holder in New Orleans, LA to support daily store operations and drive sales while keeping the customer at the center. You will help supervise staff, open/close routines, and ensure selling floors and stockrooms stay organized.

The role emphasizes ownership, proactive problem solving, and the ability to adapt to new initiatives in a fast-paced retail environment, with focus on delivering exceptional customer experiences.

Qualifications

• Ownership, accountability and initiative in daily tasks.
• Ability to identify opportunities to benefit customers and resolve issues.
• Adaptability to new initiatives, concepts and services in-store.

Responsibilities

• Assist managers with daily store operations and opening/closing routines.
• Maintain selling floors and stockrooms, organize inventories and tickets.
• Train and coach team members to deliver outstanding customer service.

Skills

Customer service

Multi-tasking

Inventory management

Communication

Problem solving

Tools

Microsoft Outlook

Excel

Job description

## **Job Description**The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards. **A day in the life...** * Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do* Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day* Support employees to deliver outstanding customer service by teaching and training* Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list* Assist in maintaining selling floors and stockrooms organized* Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed* Assist in maintaining clean and organized selling floors and stockrooms **You own this if you have...** * A high level of ownership, accountability, and initiative* The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues* The ability to quickly adapt to new initiatives, concepts, and services within the store* Proven success in working in a fast-paced environment with the ability to multi-task* The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds* A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more* Physical Requirements:* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.* Frequent use of hands for grasping, fine manipulation, pushing and pulling* Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.* Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds **Pay Range Details**The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.$17.35 - $18.05 Hourly**We’ve got you covered...**Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:* Medical/Vision, Dental, Retirement and Paid Time Away* Life Insurance and Disability* Merchandise Discount and EAP ResourcesThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\\_Overview\\_07-14\\_Variable\\_ES-US.pdf