Keyholder & Customer Service Associate

Family Dollar; Spartansburg (Crawford County); On-site; USD 1,653,000 - 2,066,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. This role includes assisting customers, handling sales transactions, and maintaining store cleanliness and stock levels.

The position requires strong communication and organizational skills, the ability to lift 30–50 lbs, and a commitment to safety and excellent customer service. This is a part-time role with opportunities for growth within the store leadership team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash
• Other duties as assigned*

Skills

High energy service

Customer service

Follow instructions

Lifting 30-50 lbs

Strong communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. This role includes assisting customers, handling sales transactions, and maintaining store cleanliness and stock levels.

The position requires strong communication and organizational skills, the ability to lift 30–50 lbs, and a commitment to safety and excellent customer service. This is a part-time role with opportunities for growth within the store leadership team.