Keyholder

The-Normal-Brand; Springfield (MO); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid hourly

Bi-weekly pay

Bonus opportunities

Employee Discount

Job summary

The Normal Brand in Springfield, MO is hiring a part-time Keyholder for our fast-growing retail team. You will lead by example to deliver a memorable customer experience, drive sales, and help maintain standards across the store.

We value hard work, a personable approach, and a goal-oriented mindset. Proficiency with Shopify and Shopify POS is a plus, and availability for evenings and weekends is required.

Qualifications

• 1+ year of customer service or sales experience.
• Fashion/apparel industry experience is a plus.
• Passion for making people happy and delivering great service.
• Proficiency with Shopify and Shopify POS is desirable.
• Strong integrity and fashion sense.
• Self-awareness, Humble, Hungry, and Smart.

Responsibilities

• Our goal is to make people’s day better, sell clothes, and have FUN!
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell-through on the sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Responsible for securing store

Skills

Customer service

Sales experience

Fashion industry knowledge

Shopify

Shopify POS

Integrity

Fashion sense

Self-awareness

Humility

Team player

Tools

Shopify POS

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're hiring for our retail brick-and-mortar store in Springfield, MO and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

• "Our goal is to make people's day better, sell clothes, and have FUN!"
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell through on sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Responsible for securing store

What will make you stand out

• 1+ Year of Customer Service or Sales Experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

• Eager to learn through feedback and solve problems in a fast-paced environment
• Hard working, team player, and goal oriented
• People person - approachable, friendly
• Team player, goal oriented, and positive
• Inventory integrity
• Ability to adapt quickly to new systems and processes
• Must be able to work evenings and weekends.

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount

Job Types: Part-time