Keyholder

CH Carolina Herrera; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commuter Benefit Plan

Employee Discount

Job summary

CH Carolina Herrera is looking for a Key Holder in Scottsdale, Arizona. This role involves assisting the Store Manager to uphold company standards, create a pleasant shopping environment, and drive customer loyalty. Responsibilities include providing excellent customer service, achieving sales targets, maintaining store organization, and training team members. Candidates should have at least 2 years of experience in luxury fashion retail. A Commuter Benefit Plan and Employee Discount are included.

Qualifications

• Minimum 2-year experience in fashion retail luxury stores.
• Orientation to results and client satisfaction.
• Spanish is a plus.

Responsibilities

• Create and organize a pleasant shopping environment for clientele.
• Maintain and develop the store Client book.
• Achieve individual sales targets and KPIs.
• Keep the sales floor and store image neat and organized.

Skills

Customer service

Sales orientation

Communication skills

Negotiation skills

Job description

As a Key Holder, you will be responsible for assisting the Store Manager, in order to ensure the company's standards and procedures are effectively met. Training and mentoring the team to provide the ultimate CH Carolina Herrera sales experience for our clients.

Responsibilities

• Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty
• Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales aftercare)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean, and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures

Requirements

• Minimum 2-year experience in fashion retail luxury stores
• Orientation to results and the client's satisfaction
• Excellent communication and negotiation skills
• Spanish is a plus

Competences

• Identification with the company
• Commuter Benefit Plan
• Employee Discount

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.