Keyholder

Shoe Show Inc.; Pearl (MS); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

LTD

STD

PTO/PTO

Sick

Employee

Discounts

401

(k)

with

company

match

Trust

Momentum

Financial

Planning

tool

Job summary

SHOE SHOW, INC. is seeking an experienced Keyholder for our Pearl, MS location.

The role focuses on assisting the Store Manager, guiding the team, and delivering friendly, knowledgeable customer service to maximize sales and customer satisfaction. You will help manage daily operations, handle registers, and support staffing and merchandising while serving as the leader in charge when managers are not present.

Qualifications

• One year prior management/supervisory experience required.
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Assist Store Manager in leading and guiding the store team to deliver knowledgeable, friendly, and efficient customer service.
• Lead and inspire the team by being a positive role model and customer-first attitude, especially when leadership is not present.
• Ensure smooth daily operations including opening/closing, registers, counting cash, and preparing the sales floor for customers.
• Support staffing, sales, cashiering, stocking, and product transfers, and promote promotions and security sensors.
• Engage customers and build brand loyalty to drive sales.

Skills

Management experience

Retail experience

Detail oriented

Customer service

Availability weekends

Operate computer systems

Job description

EASTGATE S/C
3031 HIGHWAY 80 E.
PEARL, MS 39208

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE SHOW #774 located in PEARL, MS.

Benefits, if eligible

• Medical
• Dental
• Vision
• LTD
• STD
• PTO/PTO
• Sick
• Employee
• Discounts
• 401
• (k)
• with
• company
• match
• Trust
• Momentum
• Financial
• Planning
• tool

What You Should Know

WHAT YOU SHOULD KNOW Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.