Keyholder

AG Jeans; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly + Commission

Generous Clothing Allowance

Medical

Job summary

AG Jeans seeks a Keyholder for its NYC location to lead sales performance, staff, and operations while delivering a superior customer experience. The role reports to the Store Manager.

The Keyholder will drive sales, oversee store metrics, manage inventory, and support visual merchandising and clienteling initiatives to meet brand objectives.

Qualifications

• A genuine interest in the fashion industry.
• Knowledge of retail POS systems.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Sound understanding of retail math and retail KPIs.
• Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories.
• College education preferred.
• Some lifting up to 25 lbs.
• Ability to climb ladders.
• Ability to work daytime, evenings and weekends.
• Travel (approximately 10%).

Responsibilities

• Continually drive sales performance at store by meeting or exceeding topline sales goals.
• Ensure emphasis on driving and understanding all store metrics and KPIs.
• Seek efficient and controllable operational expenses (shipping, supplies, etc.).
• Support management with training, developing, coaching, mediating and motivating team members.
• Ensure all company policies and procedures are adhered to including loss prevention measures.
• Responsible for all in-store company assets including merchandise inventory, monetary assets, information and furniture/equipment.
• Manage assignments related to inventory including transfers, markdowns, style reconciliation and receiving stock.
• Support the operations team as necessary.
• Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content).
• Maintain impeccable visual standards for all product in store, both on the sales floor and back of house.
• Ensure superior customer experience for every guest, and grow the clienteling program to meet objectives.
• Partner with peer stores and next level management to achieve company objectives.

Skills

Store management

Sales leadership

Team coaching

Customer service

Merchandising

Retail analytics

Education

College education preferred

Tools

Retail POS systems

Microsoft Office Suite

Job description

AG Jeans is seeking a Keyholder for its NYC location.

The Keyholder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Keyholder consistently focuses on being effective and efficient while supporting the brand.

This position will report to the Store Manager.

Responsibilities:

• Continually drive sales performance at store, by meeting or exceeding topline sales goals
• Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
• Seek efficient and controllable operational expenses (shipping, supplies, etc.)

Human Resources:

• Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members

Operations:

• Ensure all company policies and procedures are adhered to including loss prevention measures
• Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment
• Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
• Support the operations team as necessary

Visuals:

• Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager
• Maintain impeccable visual standards for all product in store, both on the sales floor and back of house

Customer Service:

• Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
• Support and grow the clienteling program to meet or exceed company objectives

Additional Responsibilities:

• Partner with peer stores and next level management to achieve company objectives
• Responsibilities may change as deemed necessary in order to support brand initiatives

Requirements:

• A genuine interest in the fashion industry
• Knowledge of retail POS systems
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)Sound understating of retail math and retail specific key performance indicators
• Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories
• College education preferred
• Some lifting required (up to approximately 25lbs)
• Ability to climb ladders
• Ability to work daytime, evenings and weekends
• Travel (approximately 10%)
• Hourly + Commision, Generous Clothing Allowance, & Medical