Retail Key Holder

Bennetts Company; Short Pump (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bennetts Company in Short Pump, VA is seeking an Elevated Coordinator to support day-to-day store operations and customer service, with occasional Manager on Duty responsibilities to maintain service standards and store performance.

You will coach and support associates to improve performance, service quality, and teamwork, while overseeing opening and closing procedures and ensuring adherence to established processes.

Qualifications

• Open availability, including nights and weekends.
• Minimum one year of retail experience.
• Minimum six months of leadership experience.
• Strong communication and coaching skills.
• Ability to lead during Manager on Duty coverage and support operational excellence.
• Commitment to safety and loss-prevention awareness.

Responsibilities

• Support and oversee store operations and customer service to ensure a positive shopping experience.
• Occasionally act as Manager on Duty, stepping in as needed to lead and maintain operational standards.
• Coach and support associates to improve performance, service quality, and teamwork.
• Assist with store opening and closing procedures, ensuring compliance with established processes.
• Contribute to safety initiatives and help reduce shrink through attention to loss prevention practices.

Skills

Leadership

Coaching

Customer service

Loss prevention

Availability

Communication

Job description

Role: Elevated Coordinator with occasional Manager on Duty responsibilities to support day-to-day store operations.

Key Responsibilities

• Support and oversee store operations and customer service to ensure a positive shopping experience.
• Occasionally act as Manager on Duty, stepping in as needed to lead and maintain operational standards.
• Coach and support associates to improve performance, service quality, and teamwork.
• Assist with store opening and closing procedures, ensuring compliance with established processes.
• Contribute to safety initiatives and help reduce shrink through attention to loss prevention practices.

Qualifications & Skills

• Open availability, including nights and weekends.
• Minimum one year of retail experience.
• Minimum six months of leadership experience.
• Strong communication and coaching skills.
• Ability to lead during Manager on Duty coverage and support operational excellence.
• Commitment to safety and loss-prevention awareness.