Keyholder

Torrid; Liberty Center (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Associate discount 50%

401K with company match

Employee stock purchase program (ESPP)

Tuition reimbursement

Job summary

Torrid is seeking a dedicated Keyholder for our Liberty Township store in Liberty Center, OH. You will support the store management team in daily operations and help deliver an outstanding shopping experience for customers.

In this role you will lead by example in selling, assist with merchandising, and ensure the store environment remains clean and inviting while accommodating a flexible schedule including holidays and weekends.

Qualifications

• Previous specialty apparel retail management experience with proven team leadership and sales success.
• Ability to multitask in a fast-paced environment while delivering excellent customer experience.
• Flexibility to adapt to changing fashion trends and store needs.

Responsibilities

• Support store management in achieving KPI goals and company objectives.
• Lead by example in selling skills and customer service to drive loyalty.
• Assist in merchandising strategies and maintain a clean, inviting store environment.
• Perform register duties and use product knowledge to drive add-on sales.
• Act as Manager on Duty when Store Management is unavailable.
• Work a flexible schedule including holidays, nights, and weekends.

Skills

Retail management

Team leadership

Sales performance

Multitasking

Customer experience

Fashion trend awareness

Job description

StoresLiberty Township (Liberty Center),OH

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you’ll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.

What You’ll Do:

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add‑on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You’ll Need:

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required