Keyholder

Torrid; Minnesota; On-site; USD 21,242 - 23,901; Part time

Benefits offered by this job

50% employee discount

401K with company match

Tuition reimbursement

Mental health resources

Job summary

Torrid, located in Minnesota, seeks a skilled Keyholder to support store management through daily operations. You'll ensure that customers have a remarkable shopping experience while meeting company objectives.

This role requires previous specialty retail management experience, an ability to multitask, and flexibility to adapt to changing demands. You will enjoy benefits such as a 50% discount, 401K matching, and tuition reimbursement.

Qualifications

• Previous management experience in specialty/apparel retail.
• Proven ability to lead teams to success with strong sales performance.
• Flexibility and adaptability to changing environments.

Responsibilities

• Ensure store meets company objectives and KPI goals.
• Lead by example for customer service and sales.
• Implement merchandise strategies while maintaining store presentation.
• Act as Manager on Duty in the absence of Store Management.

Skills

Retail management experience

Customer service skills

Ability to multitask

Trend awareness

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you’ll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.

What You’ll Do:

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You’ll Need:

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required

Pay range: $15.42 - $17.35 per hour

The company is an equal opportunity employer.