Keyholder

Torrid; Bowling Green (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

50% associate discount

401K with company match

Tuition reimbursement

Mental health resources

Job summary

A leading apparel retailer located in Bowling Green, Kentucky is seeking a retail management professional to join the team. The successful candidate will lead store operations, ensuring the achievement of company objectives and fostering customer connections. Responsibilities include managing sales performance, contributing to merchandise strategies, and creating a welcoming shopping environment. Ideal candidates will possess retail management experience and a passion for fashion, with a commitment to delivering outstanding customer service. This position offers a 50% associate discount and various employee benefits.

Qualifications

• Proven ability to lead teams to success in a retail environment.
• Flexibility to adapt to changing retail trends and customer demands.
• Strong commitment to providing an exceptional customer experience.

Responsibilities

• Ensure store meets company objectives and KPI goals.
• Drive sales and enhance customer connections.
• Assist in merchandise strategies and maintain store environment.
• Perform as acting Manager on Duty in absence of Store Management.

Skills

Retail management experience

Customer service skills

Ability to multitask

Knowledge of fashion trends

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

What You’ll Do:

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add‑on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You’ll Need:

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Our company participates in E‑Verify and complies with all applicable employment eligibility verification requirements.