Keyholder

Lele Sadoughi; Dallas (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Lele Sadoughi is seeking a part-time, on-site Keyholder in Dallas to support daily store operations and deliver exceptional customer experiences.

You will open and close the store, drive sales, and build strong client relationships through clienteling while maintaining deep product knowledge of our iconic accessories. The role emphasizes leadership, client book development, and upholding the brand's welcoming environment.

Qualifications

• Part-time, on-site Keyholder role based in Dallas.
• Experience meeting or exceeding retail sales targets.
• CRM and clienteling experience preferred.
• Strong customer service and relationship-building skills.
• Leadership or supervisory experience a plus.

Responsibilities

• Open and close store procedures.
• Drive sales and deliver outstanding customer service.
• Develop and manage a client book through clienteling.
• Maintain up-to-date product knowledge and educate customers.
• Create a welcoming environment that reflects the Lele Sadoughi brand.

Skills

Retail sales

Clienteling

CRM experience

Customer service

Tools

CRM software

Job description

Lele Sadoughi is a leading brand in the accessories industry, known for designing iconic pieces such as knotted, jeweled headbands, vibrant costume jewelry, signature handbags, and more. Founded in 2012 by Lisa 'Lele' Sadoughi, the company has grown into a global name supported by over 150 retailers and worn by renowned figures like Kate Middleton, Zendaya, and Lady Gaga. Originally a jewelry line, the brand has expanded into a destination for unique, playful, and colorful accessories.

Role Description

This is a part-time, on-site Keyholder position based in Dallas. The Keyholder will play a critical role in daily store operations, including opening and closing procedures, driving sales, and ensuring exceptional customer service. Responsibilities include clienteling and developing a client book, contributing to retail sales targets, maintaining product knowledge to engage with customers effectively, and fostering a welcoming environment that reflects the Lele Sadoughi brand.

Qualifications

• Strong background in Retail Sales and proven ability to meet or exceed sales goals
• Experience with CRM and clienteling background preferred
• Excellent Customer Service and Customer Experience skills to engage and build relationships with clients
• Comprehensive Product Knowledge with the ability to educate customers about the brand and products
• Outstanding Communication skills to effectively interact with team members and customers
• Leadership skills and prior experience in a supervisory or keyholder role is a plus
• Passion for fashion and accessories, with a keen eye for detail
• Must have availability on weekends and holidays