KEYHOLDER

Seven Stars Bakery LLC; Cranston (RI); On-site; USD 25,000 - 32,000; Full time

Job summary

Seven Stars Bakery LLC in Cranston, RI is seeking a Keyholder to manage opening and closing procedures, ensure security, and deliver outstanding customer service. You will lead by example, supervise a team, and build relationships with customers to tailor solutions.

The role emphasizes integrity, collaboration, and accurate cash handling in a fast-paced retail setting. The position requires a high school diploma or equivalent and prior retail experience, preferably in a supervisory capacity.

Qualifications

• High school diploma or equivalent.
• Previous retail experience, preferably in a supervisory or keyholder role.
• Shift management (breaks, attendance, service standards, customer attentiveness).
• Experience in a fast-paced retail environment.
• Familiarity with inventory management systems.

Responsibilities

• Open and close the store according to established procedures, ensuring security and safety protocols are followed.
• Provide exceptional customer service by engaging with customers, understanding their needs, and offering appropriate solutions.
• Lead and motivate team members by demonstrating effective communication and fostering a positive work environment.
• Maintain careful attention to detail in all tasks, including cash handling, inventory management, product merchandising.
• Problem-solve independently to address any issues that arise during day-to-day operations.
• Engage with customers and demonstrate effective interaction and communication skills to understand their needs and provide tailored solutions.
• Multitasking across responsibilities in a fast-paced environment while maintaining high standards of service.

Skills

Feedback & coaching

Communication

Integrity & respect

Customer focus

Independent problem-solving

Education

High school diploma or equivalent

Retail experience (supervisory/keyholder)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Edgewood, Cranston, RI, US

Salary Range: $18.54 To $23.00 Hourly

About the Keyholder Role

As a Keyholder, you will play a crucial role in the daily operations of our store, ensuring that it runs smoothly and efficiently. Your primary responsibility will be to oversee the opening and closing procedures, maintaining security and safety protocols while providing exceptional customer service. You will be expected to lead by example, demonstrating integrity and respect in all interactions with both customers and team members. This position requires a strong focus on building relationships, as you will engage with customers to understand their needs and provide tailored solutions. Ultimately, your efforts will contribute to a positive shopping experience and the overall success of the store.

Minimum Keyholder Qualifications

• High school diploma or equivalent.
• Previous retail experience, preferably in a supervisory or keyholder role.

Preferred Keyholder Qualifications

• Experience in a fast-paced retail environment.
• Familiarity with inventory management systems.

Keyholder Responsibilities

• Open and close the store according to established procedures, ensuring security and safety protocols are followed.
• Provide exceptional customer service by engaging with customers, understanding their needs, and offering appropriate solutions.
• Lead and motivate team members by demonstrating effective communication and fostering a positive work environment.
• Maintain careful attention to detail in all tasks, including cash handling, inventory management, product merchandising.
• Problem-solve independently to address any issues that arise during the day-to-day operations.
• Engage with customers and demonstrate effective interaction and communication skills, allowing you to understand their needs and provide tailored solutions.
• Multitasking abilities will be crucial in managing various responsibilities in a fast-paced environment, allowing you to maintain high standards of service and attention to detail.

Required Skills

The required skills that will be utilized daily are:

• Provide feedback to team members
• Ensure effective communication and collaboration.
• Ability to lead with integrity and respect
• Foster a positive atmosphere, encouraging team engagement and customer satisfaction.
• Problem-solving independently will be essential when addressing challenges that arise, ensuring that operations continue smoothly.

About the Keyholder Role

As a Keyholder, you will play a crucial role in the daily operations of our store, ensuring that it runs smoothly and efficiently. Your primary responsibility will be to oversee the opening and closing procedures, maintaining security and safety protocols while providing exceptional customer service. You will be expected to lead by example, demonstrating integrity and respect in all interactions with both customers and team members. This position requires a strong focus on building relationships, as you will engage with customers to understand their needs and provide tailored solutions. Ultimately, your efforts will contribute to a positive shopping experience and the overall success of the store.

Minimum Keyholder Qualifications

• High school diploma or equivalent.
• Previous retail experience, preferably in a supervisory or keyholder role.

Preferred Keyholder Qualifications

• Experience in a fast-paced retail environment.
• Familiarity with inventory management systems.
• Shift management (breaks, attendance, service standards, customer attentiveness)

Keyholder Responsibilities

• Open and close the store according to established procedures, ensuring security and safety protocols are followed.
• Provide exceptional customer service by engaging with customers, understanding their needs, and offering appropriate solutions.
• Lead and motivate team members by demonstrating effective communication and fostering a positive work environment.
• Maintain careful attention to detail in all tasks, including cash handling, inventory management, product merchandising.
• Problem-solve independently to address any issues that arise during the day-to-day operations.
• Engage with customers and demonstrate effective interaction and communication skills, allowing you to understand their needs and provide tailored solutions.
• Multitasking abilities will be crucial in managing various responsibilities in a fast-paced environment, allowing you to maintain high standards of service and attention to detail.

Required Skills

The required skills that will be utilized daily are:

• Provide feedback to team members
• Ensure effective communication and collaboration.
• Ability to lead with integrity and respect
• Foster a positive atmosphere, encouraging team engagement and customer satisfaction.
• Problem-solving independently will be essential when addressing challenges that arise, ensuring that operations continue smoothly.

Availability and Working Hours

• Must have open and flexible availability for all shifts.
• This is the 3rd Keyholder position - unavailable days must support current keyholder's availability.
• Weekends, nights, and holidays are required.
• Full-time position - 32+ hours/week
• Minimum shift length - 6 hours