Key Lead - Camarillo Premium Outlets, Hollister

A&F Stores, Inc.; Camarillo (CA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Quarterly bonus

Merchandise discount

Career advancement

Brand Affiliate path

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive daily store performance through exceptional customer experiences. You will lead by example, ensure product knowledge, and uphold brand standards in a fast-paced fashion environment.

The role emphasizes flexibility in scheduling, strong communication, and a proactive approach to teamwork and operations, with competitive incentives and career advancement opportunities.

Qualifications

• High school diploma or equivalent preferred.
• Retail supervisory/management experience not required but leadership experience is a plus.
• Strong communication and interpersonal skills are essential.
• Knowledge of current fashion trends is beneficial.
• Energetic, outgoing, and assertive demeanor expected.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Strong communication

Interpersonal skills

Fashion awareness

Energetic and assertive

Initiative

Adaptability

Multitasking

Detail-oriented

Proactive thinking

Work ethic

Education

High School Diploma/G.E.D.

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Schedule

Work Schedule Requirements: Schedule will vary weekly, but you should expect to work at least 12–16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business.

What it Takes

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Competitive incentives: Quarterly Sales Incentive Bonus, Merchandise Discount.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• A global team of people who celebrate you for being yourself.

Compensation

Starting rate: $19.70 per hour. (Recruiting pay range $19.70–$19.70 per hour). The starting rate and range may be modified in the future.

Equal Opportunity Employer

Abercrombie & Fitch Co. is an equal opportunity employer.