Key Hourly - HOH/BOH

True Food Kitchen; Nashville (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Pet Insurance

Affordable health care (Hooray Health)

Telehealth options

EAP/SupportLinc

Restaurant dining discount

Paid volunteer time

True Giving fund

Job summary

True Food Kitchen in Nashville seeks a Heart of House Supervisor to lead shifts, maintain quality, and support staff in a high-volume setting. You will ensure food quality, cleanliness, and presentation meet our TRUE standards while guiding the team to deliver excellent guest experiences.

Ideal candidates have 1–2 years of supervisor experience, strong communication, and proficiency with MS Office. ServSafe certification is required or pursued, and Aloha knowledge is a plus.

Qualifications

• 1-2 years restaurant supervisor experience required.
• Excellent written and verbal communication skills.
• Strong initiative, integrity and teamwork.
• Proficient with MS Office suite and typical restaurant software.
• ServSafe Certification required or willingness to obtain.
• Aloha experience preferred.

Responsibilities

• Lead every shift with passion to create an efficient, productive work environment.
• Manage high-volume service periods from expo or wheel or as floater to ensure quality and presentation.
• Maintain safe, clean, organized production environment and facility.
• Perform line checks and facility walks with proper follow-up.
• Participate in EcoSure & Health inspections as needed.
• Represent True Food Kitchen culture and address guest questions and concerns per standards.
• Handle administrative tasks on shift and run pre-shift lineups.

Skills

Supervisory experience

Communication skills

Detail oriented

Multitasking

Interpersonal skills

Education

ServSafe Certification

Tools

Microsoft Office

Outlook

Word

Excel

Job description

The Heart of House Key Hourly partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following TFK standards. They will provide guidance and support for team members.

What can you look forward to!

• We have a successful and professional work environment with opportunities for growth and a development program to get you to that next position in your career.
• AM/PM and Mid-day shifts available.
• Part time to 40 hours available per person.
• Part time team members are offered access to affordable, quality health care through Hooray Health and telehealth options.
• Pet Insurance for your fur babies.
• Access to expert guidance through EAP/SupportLinc which offers to help you and your family address and resolve everyday issues.
• Restaurant Dining Discount.
• Paid volunteer time to support your community and favorite charities.
• Eligible to give to and receive from the True Giving fund that supports life changing events.

We look for people who:

• Strong attention to detail, well organized and able to multi-task. High level of personal initiative, action and results oriented
• 1 - 2 years restaurant supervisor experience, preferably as a Supervisor in a high-volume restaurant
• Must possess exceptional written and oral communication skills, high level of personal integrity, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in staff, and the ability to work well under pressure
• Strong working knowledge with Microsoft Office, Outlook, Word and Excel
• Must have or be willing to get ServSafe Certification
• Experience in Aloha preferred

What you will be doing:

• Leads every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Runs high volume service periods from the expo or wheel position or as a floater to ensure food quality, service, touching tables and presentation is up to TFK standards
• Ensure safe production environment, cleanliness, organization and maintenance to ensure a "like new" restaurant
• Performs precise line checks and facility walks with proper follow up
• Participates with all EcoSure & Health inspections as needed
• Represent TFK culture when communicating with guests in any way and respond to all guest complaints and/or inquires within TFK standards
• Administrative, computer and office tasks as needed on shift
• Run inspirational, informative and effective pre-shift line ups

Who we are

At True Food Kitchen, we believe in the power of whole, real food. We partner with each of our growers, ranchers and producers so that every ingredient meets our TRUE standards. That means better food for our guests and the planet. By crafting "Real Food for Real Life" we embody our purpose: empowering more people to eat real food.

Purpose

Real Food for Real Life

We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.