Hourly Kitchen Manager

True Food Kitchen; North Carolina; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health care via Hooray Health

Pet Insurance

EAP/SupportLinc access

Restaurant dining discount

Volunteer time

True Giving fund

Development program

Job summary

True Food Kitchen seeks a Heart of House supervisor to lead shifts, support daily operating procedures, ensure guest satisfaction, and uphold TFK standards in a fast-paced restaurant environment in North Carolina.

You will manage staff, monitor cleanliness, assist with expo duties, maintain food quality, and collaborate with management to drive efficiency while training the team and enforcing safety protocols.

Qualifications

• 1–2 years restaurant supervisor experience, preferably in a high-volume setting.
• Exceptional written and oral communication skills, high level of personal integrity.
• Strong organizational, multitasking and results-oriented mindset.
• Experience with Microsoft Office suite (Outlook, Word, Excel).
• ServSafe Certification or willingness to obtain.
• Experience using Aloha POS system preferred.

Responsibilities

• Lead each shift with passion to create an efficient, productive environment.
• Run high-volume service periods ensuring food quality, service and presentation meet standards.
• Maintain safe production environment, cleanliness, organization and maintenance.
• Perform precise line checks and facility walks with follow-up.
• Participate in EcoSure & Health inspections as needed.
• Represent True Food Kitchen culture when engaging with guests and address inquiries.
• Handle administrative tasks and run pre-shift lineups.

Skills

Attention to detail

Restaurant supervision

Communication skills

Microsoft Office

ServSafe Certification

Aloha experience

Outlook

Excel

Word

Tools

Aloha

Microsoft Office

Outlook

Excel

Word

Job description

The Heart of House Key Hourly partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following TFK standards. They will provide guidance and support for team members.

What can you look forward to!

• We have a successful and professional work environment with opportunities for growth and a development program to get you to that next position in your career.
• AM/PM and Mid-day shifts available.
• Part time to 40 hours available per person.
• Part time team members are offered access to affordable, quality health care through Hooray Health and telehealth options.
• Pet Insurance for your fur babies.
• Access to expert guidance through EAP/SupportLinc which offers to help you and your family address and resolve everyday issues.
• Restaurant Dining Discount.
• Paid volunteer time to support your community and favorite charities.
• Eligible to give to and receive from the True Giving fund that supports life changing events.

We Look For People Who

• Strong attention to detail, well organized and able to multi-task. High level of personal initiative, action and results oriented
• 1 - 2 years restaurant supervisor experience, preferably as a Supervisor in a high-volume restaurant
• Must possess exceptional written and oral communication skills, high level of personal integrity, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in staff, and the ability to work well under pressure
• Strong working knowledge with Microsoft Office, Outlook, Word and Excel
• Must have or be willing to get ServSafe Certification
• Experience in Aloha preferred

What You Will Be Doing

• Leads every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Runs high volume service periods from the expo or wheel position or as a floater to ensure food quality, service, touching tables and presentation is up to TFK standards
• Ensure safe production environment, cleanliness, organization and maintenance to ensure a "like new" restaurant
• Performs precise line checks and facility walks with proper follow up
• Participates with all EcoSure & Health inspections as needed
• Represent TFK culture when communicating with guests in any way and respond to all guest complaints and/or inquires within TFK standards
• Administrative, computer and office tasks as needed on shift
• Run inspirational, informative and effective pre-shift line ups

Who We Are

At True Food Kitchen, we believe in the power of whole, real food. We partner with each of our growers, ranchers and producers so that every ingredient meets our TRUE standards. That means better food for our guests and the planet. By crafting "Real Food for Real Life" we embody our purpose: empowering more people to eat real food.

Purpose: Real Food for Real Life

You could be just what we need! We believe strongly in creating supportive environments where our colleagues can succeed. As such, True Food Kitchen is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.