Key Holder & Store Leader — Part-Time Retail

Cotton On Group; Rochester (MN); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

Brand discount

Career growth

Wellness support

Family discounts

Meaningful impact

Job summary

Cotton On Group is hiring a Key Holder in Minnesota. The role involves opening/closing the store, leading the team, delivering excellent customer service, processing sales, and supporting inventory and merchandising.

You’ll work with flexibility, including evenings and weekends, to help maintain store standards and safety. The company emphasizes fashion-forward, community-focused values and offers brand discounts, growth opportunities, and wellness support.

Qualifications

• Previous retail experience, especially in fast fashion.
• Ability to work with teams to drive results.
• Understanding of sales, stock and service in-store operations.
• Flexibility to work evenings, weekends and holidays.
• Strong communication, customer service and problem-solving skills.
• Must be at least 18 years old.

Responsibilities

• Open and close the store per policies.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve issues.
• Process sales transactions accurately.
• Assist in inventory, restocking and merchandising.
• Maintain store cleanliness and safety standards.
• Support loss prevention and report unusual activity.
• Engage with team and customers professionally.
• Train and mentor new associates.
• Collaborate and work as a team towards goals.
• Maintain professional presence and motivate others.

Skills

Retail experience

Team collaboration

Retail basics

Flexible schedule

Customer service

Age 18+

Education

High school diploma

Job description

Cotton On Group is hiring a Key Holder in Minnesota. The role involves opening/closing the store, leading the team, delivering excellent customer service, processing sales, and supporting inventory and merchandising.

You’ll work with flexibility, including evenings and weekends, to help maintain store standards and safety. The company emphasizes fashion-forward, community-focused values and offers brand discounts, growth opportunities, and wellness support.