Key Holder: Shift Lead & Customer Experience

Go! Retail Group; New York (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401K retirement plan

Employee discount

Flexible schedule

Job summary

Go! Retail Group is seeking a part-time Key Holder in New York to manage opening and closing duties, handle cash, assist customers, and keep the store organized. The role supports sales and service, and uses the POS system to process transactions.

You will greet customers, promote current offers, stock and reset displays, and ensure merchandising standards while delivering friendly, knowledgeable service in a dynamic retail setting.

Qualifications

• One year of retail experience (or experience related in this field).
• Enthusiasm about being an impactful and innovative leader.
• Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset.
• High integrity, accountability, reliability, and responsible individual who is open to feedback.
• Create an exciting shopping experience by staying connected with the customer needs.
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
• Basic computer skills, POS system and Microsoft office.
• Able to perform basic math functions.
• Flexible and strives in fast paced environment.
• Attention to detail.

Responsibilities

• Greet every customer on entry.
• Execute Five Steps to a Sale at every opportunity.
• Offer current promotions and special offers.
• Operate the Point of Sale system accurately.
• Provide comprehensive service by utilizing calendars.com, email marketing, and in-store special orders.
• Maintain a store environment that meets visual merchandising standards, engages your consumer, and stimulates them to buy.
• Receive and place new shipments.
• Reset features and promotions as directed.
• Complete regular housekeeping tasks.
• Open and/or close the store as scheduled.
• Prepare cash bank at opening.
• Prepare and make nightly cash deposits at closing.
• Complete opening or closing checklist for every shift.

Skills

Retail experience

Leadership potential

Self-motivation

Integrity & accountability

Customer focus

Retail operations knowledge

Basic math

POS proficiency

Microsoft Office

Attention to detail

Tools

POS system

Microsoft Office

Job description

Go! Retail Group is seeking a part-time Key Holder in New York to manage opening and closing duties, handle cash, assist customers, and keep the store organized. The role supports sales and service, and uses the POS system to process transactions.

You will greet customers, promote current offers, stock and reset displays, and ensure merchandising standards while delivering friendly, knowledgeable service in a dynamic retail setting.