Key Holder — Retail Supervisor & Customer Experience

everythingbutwater; Naperville (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligible staff

Job summary

Everything But Water, located in the Fashion Mall at Keystone, seeks a Key Holder to enhance a customer-centric environment through exceptional service. In conjunction with Store Management, you'll supervise Sales Associates, deliver remarkable customer experiences, and uphold brand standards across cleanliness and organization.

Qualified candidates should possess 2-4 years of retail experience, strong interpersonal skills, and availability for nights, weekends, and holidays.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Fluency in English (speak, read, write) is required.
• Must be 18 years of age or older.
• Physical requirements include the ability to stand for an eight-hour shift and lift a minimum of 10 pounds.

Responsibilities

• Support business needs and supervise Sales Associates.
• Deliver exceptional customer service using Company’s selling model.
• Maintain cleanliness and visual presentation standards.
• Align behaviors with sales goals.

Skills

Customer engagement

Communication skills

Retail sales experience

Supervisory experience

Job description

Everything But Water, located in the Fashion Mall at Keystone, seeks a Key Holder to enhance a customer-centric environment through exceptional service. In conjunction with Store Management, you'll supervise Sales Associates, deliver remarkable customer experiences, and uphold brand standards across cleanliness and organization.

Qualified candidates should possess 2-4 years of retail experience, strong interpersonal skills, and availability for nights, weekends, and holidays.