Key Holder - Retail Leader & Trainer

Costello's Ace Hardware; West Babylon (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) plan

Vacation time

Employee discount

Job summary

Costello's Ace Hardware in Bellmore, NY, seeks a Key Holder to deliver exceptional customer service while supporting inventory control and daily operations. You will lead staff, train peers, and supervise openings and closings, ensuring store standards are upheld and assets secured.

The role emphasizes teamwork, communication, and adherence to company policies as you prepare for an Assistant Manager position. A hands-on, customer-first mindset is essential.

Qualifications

• Prior retail/leadership experience preferred.
• Strong customer service and communication skills.
• Ability to train staff and work with management.

Responsibilities

• Lead by example using the E.C.E.T. process with every customer.
• Assist in training staff and oversee store openings/closings.
• Maintain store standards and merchandising across departments.
• Protect assets and follow loss prevention procedures.
• Coordinate inventory and back stock organization.

Skills

Leadership

Retail experience

Customer service

Communication

Tools

POS system

Job description

Costello's Ace Hardware in Bellmore, NY, seeks a Key Holder to deliver exceptional customer service while supporting inventory control and daily operations. You will lead staff, train peers, and supervise openings and closings, ensuring store standards are upheld and assets secured.

The role emphasizes teamwork, communication, and adherence to company policies as you prepare for an Assistant Manager position. A hands-on, customer-first mindset is essential.