Key Holder: Prestige Beauty Leader & Customer Coach

The Estée Lauder Companies Inc.; Arizona; On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays and vacation

Education-related programs

Wellness programs

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in daily store operations.

You will coach the sales team, model behaviors for exceptional customer service, and manage cash reconciliation for opening and closing the store on a roster basis. With retail experience and a passion for prestige beauty, you will drive sales, deliver personalized service, and contribute to a thriving team culture.

Qualifications

• Proven retail experience, cosmetics preferred.
• Ability to deliver inspirational, authentic customer service.
• Desirable cash handling, opening/closing responsibilities.

Responsibilities

• Assist Store Manager and Assistant Manager to run daily operations.
• Lead by example to coach and mentor the sales team.
• Open/close the store and reconcile cash as part of end-of-day procedures.
• Provide exceptional, personalized service to achieve sales and customer satisfaction targets.

Skills

Customer service

Retail experience

Cash handling

Supervisory experience

Retail software

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in daily store operations.

You will coach the sales team, model behaviors for exceptional customer service, and manage cash reconciliation for opening and closing the store on a roster basis. With retail experience and a passion for prestige beauty, you will drive sales, deliver personalized service, and contribute to a thriving team culture.