Key Holder: Lead Store Ops & Customer Experience

See S Candies; Melbourne (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

See’s Candies in Melbourne, FL is hiring friendly, enthusiastic individuals to deliver great customer service and support store operations.

As a team member, you will open/close the store as needed, drive sales to meet targets, maintain visual standards, and handle safety and policy compliance. Experience in customer service and sales is preferred; lifting up to 25 pounds; weekend/holiday availability required.

Qualifications

• Experience in customer service and sales is preferred.
• Must be able to open and close store as a Keyholder.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced retail environment.
• Positive attitude and delivering exceptional customer service.
• Physical ability to stock shelves, ring sales, stand or walk entire shift, and lift up to 25 pounds.

Responsibilities

• Responsible for following product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales

Communication

Teamwork

Positive attitude

Interpersonal skills

Job description

See’s Candies in Melbourne, FL is hiring friendly, enthusiastic individuals to deliver great customer service and support store operations.

As a team member, you will open/close the store as needed, drive sales to meet targets, maintain visual standards, and handle safety and policy compliance. Experience in customer service and sales is preferred; lifting up to 25 pounds; weekend/holiday availability required.