Key Holder & Guest Experience Leader

Anthropologie

Lone Tree (CO)

On-site

USD 28,000 - 30,000

Full time

30 hours ago

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Benefits offered by this job

Health benefits

Employee discounts

Retirement savings

Job summary

Anthropologie in Lone Tree, CO is seeking a dynamic Key Holder to support the store leadership team in delivering exceptional customer service, selling, and daily operations. You will be an expert in store procedures and mentor the associate team to maintain brand standards and smooth daily flow.

You will drive sales through KPI-driven priorities, help deliver an omni-channel experience, participate in opening/closing routines, training new hires, and foster an inclusive, energetic store culture

Qualifications

Anthro brand fan.
Leadership experience.
Experience being a team player.
Ability to work flexible hours including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Collaborates with the leadership team to cultivate an environment where customers feel welcome, heard and valued.
Drives sales and store metrics by using KPIs to set team and zoning goals.
Delivers a seamless omni-channel shopping experience through execution of all omni services.
Manages the store environment with an energized pace and positive team dynamics.
Supports training and onboarding of the associate team.
Assists with opening and closing procedures and maintains store standards and cleanliness.