Key Holder: Candy Shop Team Lead

See S Candies; Bethesda (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

See’s Candies in Bethesda, MD is seeking friendly, enthusiastic individuals to deliver exceptional customer service and drive sales. You will follow product and shop operations, support opening and closing procedures, and help maintain a welcoming store environment.

The role requires strong interpersonal skills, the ability to work in a fast-paced retail setting, and flexibility to work weekends and holidays.

Qualifications

• Previous experience in customer service and sales is preferred.
• Must be able to open and close store as a Keyholder.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced and dynamic retail environment.
• Positive attitude and a passion for delivering exceptional customer service.
• Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
• Physical ability to unload deliveries and prepare returns when the store closes at the end of the season.
• Flexibility in working hours, including weekends and holidays.

Responsibilities

• Follow product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales

Interpersonal communication

Teamwork

Adaptability

Job description

See’s Candies in Bethesda, MD is seeking friendly, enthusiastic individuals to deliver exceptional customer service and drive sales. You will follow product and shop operations, support opening and closing procedures, and help maintain a welcoming store environment.

The role requires strong interpersonal skills, the ability to work in a fast-paced retail setting, and flexibility to work weekends and holidays.