Store Keyholder: Customer Service & Sales Leader

See's Candies; Bethesda (MD); On-site; USD 24,000 - 34,000; Full time

Job summary

See’s Candies in Bethesda, MD is seeking friendly, enthusiastic individuals who are passionate about delivering great customer service and helping our team thrive in a fast-paced retail environment. You will follow product and shop operations, open and close the store as a Keyholder, drive sales to meet targets, and maintain outstanding visual merchandising and safety standards.

This role requires flexible hours including weekends and holidays; previous customer service or sales experience is

Qualifications

• Experience in customer service or sales preferred.
• Able to open and close the store as a Keyholder.
• Strong interpersonal and communication skills.

Responsibilities

• Responsible for following product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales

Interpersonal communication

Job description

See’s Candies in Bethesda, MD is seeking friendly, enthusiastic individuals who are passionate about delivering great customer service and helping our team thrive in a fast-paced retail environment. You will follow product and shop operations, open and close the store as a Keyholder, drive sales to meet targets, and maintain outstanding visual merchandising and safety standards.

This role requires flexible hours including weekends and holidays; previous customer service or sales experience is