Key Holder | Retail Team Lead, Customer Experience & Sales

sees; Mansfield (MA); On-site; USD 23,000 - 33,000; Full time

Job summary

See's Candies is seeking friendly, enthusiastic individuals to provide outstanding customer service and drive sales at our stores across the USA. You may be asked to open and close the store as a Keyholder, maintain product standards, and ensure safety and compliance with company policies.

Positions require flexibility to work weekends and holidays, with a pay rate of $20.25 per hour. See's Candies is an equal opportunity employer committed to diverse, inclusive teams.

Qualifications

• Previous experience in customer service and sales is preferred.
• Must be able to open and close store as a Keyholder.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced and dynamic retail environment.
• Positive attitude and a passion for delivering exceptional customer service.
• Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
• Physical ability to unload deliveries and prepare returns when the store closes at the end of the season.
• Flexibility in working hours, including weekends and holidays.

Responsibilities

• Responsible for following product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales

Keyholder duties

Interpersonal communication

Teamwork

Physical stamina

Job description

See's Candies is seeking friendly, enthusiastic individuals to provide outstanding customer service and drive sales at our stores across the USA. You may be asked to open and close the store as a Keyholder, maintain product standards, and ensure safety and compliance with company policies.

Positions require flexibility to work weekends and holidays, with a pay rate of $20.25 per hour. See's Candies is an equal opportunity employer committed to diverse, inclusive teams.