Key Holder

Boot Factory Outlet; Nashville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly pay

Bonus $2-$3 per hour

Employee discount

Free boots on hire

Paid parking

Advancement opportunities

Job summary

Boot Country in Nashville is seeking a proactive Key Holder to help lead daily store operations, deliver outstanding customer service, and assist with opening and closing procedures. The role suits someone who thrives in a fast-paced retail setting and is eager to grow into higher leadership responsibilities.

The ideal candidate brings at least 1 year of retail or customer service leadership experience, strong communication, and teamwork.

Qualifications

• Minimum 1 year of retail or customer service leadership experience preferred
• Strong communication and interpersonal skills
• Ability to lead by example and support team success
• Excellent organizational and time-management skills
• High school diploma or GED required
• Comfortable wearing western boots while working
• Ability to move and handle merchandise weighing up to 60 pounds
• Basic knowledge of point-of-sale systems and store technology

Responsibilities

• Support management with daily store operations
• Deliver exceptional customer service and create a welcoming environment
• Assist with opening and closing procedures, including cash handling and store security
• Maintain knowledge of store products, policies, and operational procedures
• Help train and support new team members
• Keep the sales floor organized, stocked, and visually appealing
• Promote teamwork and a positive store culture

Skills

Leadership

Customer service

Communication

Time management

Team leadership

Cash handling

Education

High school diploma or GED

Job description

Description

Join the Boot Country Team as a Key Holder!

At Boot Country, we pride ourselves on delivering exceptional customer service and helping every guest find the perfect pair of boots. We’re looking for an enthusiastic and motivated Key Holder to join our team and help create an outstanding shopping experience in a fast-paced retail environment.

This is an excellent opportunity for someone with retail experience who is ready to take the next step into leadership and grow their career in retail management.

Position Overview

As a Key Holder, you will serve as a vital member of our management support team. You’ll help lead daily store operations, provide exceptional customer service, and assist with opening and closing procedures. This role is ideal for a self-starter who enjoys working with people, thrives in a team environment, and is eager to develop leadership skills.

Our ideal candidate is:

• Customer-focused, energetic, and dependable
• Comfortable working in a fast-paced retail environment
• Interested in growing into future leadership opportunities
• Available to work flexible retail hours, including evenings, weekends, and holidays

Key Responsibilities

• Support management with daily store operations
• Deliver exceptional customer service and create a welcoming environment
• Assist with opening and closing procedures, including cash handling and store security
• Maintain knowledge of store products, policies, and operational procedures
• Help train and support new team members
• Keep the sales floor organized, stocked, and visually appealing
• Promote teamwork and a positive store culture

Compensation & Perks

• Competitive hourly pay
• Opportunity to earn an additional $2-$3 per hour through performance-based bonuses
• Generous employee discount
• Free pair of boots upon hire
• Paid parking
• Opportunities for advancement and career growth

Requirements

Our Best Fit Candidates Would Have:

• Minimum 1 year of retail or customer service leadership experience preferred
• Strong communication and interpersonal skills
• Ability to lead by example and support team success
• Excellent organizational and time-management skills
• High school diploma or GED required
• Comfortable wearing western boots while working
• Ability to move and handle merchandise weighing up to 60 pounds
• Basic knowledge of point-of-sale systems and store technology