Key Holder

Everything-But-Water; Naples (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Employee benefits

Job summary

Everything But Water at The Village on Venetian Bay in Naples, FL is seeking a Key Holder to support the Store Manager and drive our customer-first service. You will help manage shifts and supervise Associates while upholding brand standards from cleanliness to visual presentation.

The role requires 2–4 years in retail sales, 1 year of supervisory experience, and availability for nights, weekends, and holidays. Fluency in English and strong interpersonal/communication skills are essential.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability to work nights, weekends, and holidays.
• Fluent in English (speak, read, write).
• Strong customer engagement and interpersonal communication abilities.

Responsibilities

• Collaborate with Store Manager and Assistant Store Manager to cover staffing needs and shifts.
• Consistently deliver outstanding customer service following the company selling model.

Skills

Retail sales

Supervisory experience

Customer engagement

Interpersonal skills

Communication skills

Job description

Position Location: The Village on Venetian BayThe Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.RESPONSIBILITIESWorks closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales AssociatesConsistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable mannerMaintain brand standards around cleanliness, organization, and visual presentation standardsDemonstrate an understanding of sales goals and align behaviors accordinglyQUALIFICATIONS2-4 years of experience in retail sales1 year of supervisory experienceAvailability must include nights, weekends, and holidaysEffective customer engagement skillsHigh level interpersonal and communication skillsPhysical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 poundsMust be 18 years of age or olderMust be fluent in English (speak, read, write)Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.Equal Opportunity & Fair Chance StatementEverything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and “Ban the Box” laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.