Key Holder

Comoto Family of Brands; Hasbrouck Heights (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Key Holder to enhance customer experiences and drive sales. This role involves maintaining product knowledge, assisting with store operations, and leading a team to achieve sales goals. With opportunities for career growth and a supportive work environment, you will be part of a vibrant community that values diversity and inclusion. Enjoy benefits like medical coverage, paid time off, and employee discounts while working in a dynamic retail setting that promotes from within. If you love interacting with customers and thrive in a team-oriented atmosphere, this is the perfect opportunity for you!

Benefits

Medical/Dental/Vision Insurance

401K Matching

Paid Time Off

Employee Discounts

DailyPay Benefit

Qualifications

• Strong sense of product knowledge and customer engagement.
• Ability to assist with store operations and sales objectives.

Responsibilities

• Provide exceptional customer service and maintain store aesthetics.
• Assist with opening/closing procedures and task division among associates.

Skills

Customer Service

Product Knowledge

Sales Techniques

Team Leadership

Education

High School Diploma

Job description

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Job Description

What to expect when you work here

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Our 5 Core Values drive everything we do:

Aim For The Podium

• We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
• Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
• Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base.

Take Risks; Wear a Helmet

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road

• We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members.
• Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment.
• Do the right thing, always. A friendly and upbeat personality is a must.

Keep It Real

• You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal.
• Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products.
• We strongly value training and development — with that, your first 5 shifts will be base pay only, so you may focus on learning.
• This position can be part-time or full-time. Full-time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching.
• Because a whole lot of life happens between paychecks, we also offer a voluntary benefit called DailyPay, which allows secure, instant transfers of earned pay before payday. This benefit is available immediately upon hire.

Fuel Your Passion

• Work in an industry that you are passionate about!
• We are a growing company, and we promote from within — career opportunities!
• Exciting opportunities to represent Cycle Gear at special events — International Motorcycle Show, motocross races, etc.
• We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Purchasing
• Industries: Retail