Key Accounts Sales Support Assistant

Rifle Paper Co.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Key Accounts Sales Assistant for their New York office. This role involves supporting the sales team with efficient order processing, managing account data, and maintaining communication with key retailers. Successful candidates will have a Bachelor's degree, experience in account management, and strong organizational skills.

Benefits

Equal opportunity employer

Inclusive and diverse workplace

Qualifications

• Bachelor's degree required.
• Previous experience in account management strongly recommended.
• Familiarity with EDI processing a plus.

Responsibilities

• Maintain and update account data in SAP.
• Manage sample requests from buyers.
• Coordinate bulk sample shipments.

Skills

Organizational Skills

Problem Solving

Communication

Attention to Detail

Education

Bachelor's degree

Tools

SAP

Microsoft Office

Google Applications

Job description

Job Details

Job Location: New York - New York, NY

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: Undisclosed

Travel Percentage: Up to 25%

Job Shift: Day

Description

Overview: The Key Accounts Sales Assistant plays a vital role in supporting our Sales team by ensuring efficient order processing, managing key administrative tasks, and maintaining strong communication with our key retailers. This position directly reports to the Director of Sales and assists both the Key Accounts and International Key Accounts channels, contributing to the growth and success of the company.

Responsibilities:

• Maintain and update account data and records in SAP.

• Manage sample requests from buyers and coordinate bulk sample shipments to distributors following new product launches.

• Organize and provide product copy and images as needed for accounts, and maintain the external Dropbox link for distributors.

• Prepare and complete new product setup spreadsheets for accounts and distributors.

• Address wholesale misships and damages by working cross-departmentally to investigate discrepancies, issue call-tags, and ship replacement products.

• Maintain and distribute seasonal UPC lists.

• Update and manage seasonal price lists with updated costing.

• Process and enter orders into SAP Business One with accuracy.

• Develop a strong understanding of all Rifle product lines, including SKU nomenclature and descriptions, to ensure precise order processing.

• Complete new item information request forms for various retailers.

• Oversee the maintenance of specific internal documents/spreadsheets used across multiple departments.

• Navigate various portals and websites to retrieve purchase orders, order tickets, and invoices.

• Provide accounts with images as requested and maintain corresponding Dropbox folders.

• Communicated with warehouse/fulfillment team to track status and on time shipments for Key Accounts.

• Attend seasonal market appointments with accounts and assist in market preparation.

• Attend select regional tradeshows.

• Assist the Director of Sales and Account Executives with administrative tasks as needed.

Skills & Requirements:

• Bachelor's degree required.

• Previous experience in account management is strongly recommended.

• Familiarity with EDI processing and UPC catalog management is a plus.

• Proficient in Google and Microsoft applications (Word, PowerPoint, Excel)

• Experience with SAP or other ERP software is preferred.

• Comfortable working in both Mac and PC environments.

• Highly organized, proactive, and able to manage multiple tasks simultaneously.

• Strong problem-solving skills and the ability to prioritize tasks quickly.

• Exceptional attention to detail with the ability to multitask under pressure.

• Effective communicator with internal departments outside of Sales.

• Maintain a clean and organized inbox.

• Represent Rifle Paper Co. with the appropriate tone and attitude in all communications.

• Ability to thrive and remain efficient in a fast-paced environment.

• Eagerness to learn about the wholesale industry and internal processes.

Rifle Paper Co. is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage all qualified individuals to apply and join us in our mission to bring beauty to the everyday.

Qualifications